Discover our recent Google Reviews showcasing the exceptional service, professionalism, and dedication that define our dealership. From purchasing a new vehicle to routine maintenance and repairs, our customers share their stories, offering insights into why Kia Cold Lake is the preferred destination for drivers within our community.
Reviews
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Bobbie has got to be the most down to earth, relatable, and personable salesperson I have ever dealt with. There was no BS and no upselling. We told her what we wanted, and she told us exactly what the real availability was and got us into a car that fit all of our needs in a timely manner despite the gl...
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George Townsend
Bobbie was a pleasure to deal with and very informative.
Mike McTaggart
I'm extremely pleased with this dealership. Spencer and Bobbie handled the sales and financial side of business with professionalism and a level of customer care that you can only find in a small city/town. For my service requirements, Blake provided me with support that went way beyond the norm. Overall...
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Tim K.
The garage and parts staff are awesome. Rodney and Blake are very friendly, helpful and courteous. Always ready to assist with your vehicle or RV. But the best part is the four legged staff members. The dogs give Cold Lake Kia the comfortable feeling of dealing with a family, not a business.
Vernon Miller
RAVE- shout out to Cold Lake Kia \Spencer Ferguson and his staff . Had the opportunity to deal with him and must say he is a very standup honest guy, he truly has great business ethics and runs a top notch business - they are Kia dealership as well as have a great line of travel trailers and yes they sel...
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terry coulombe
Good job ester !!!
Kati Kati
Just wanted to give a shout out to the manager Mallory as well as the owner, which I think was Spencer. Little back story I was having issues with my AC on my brand new vehicle. Each year I would have to come in and have them look at it because it wasn’t working the way it should. I was told I should c...
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Tiffany Dettwiler
Ms.Ester did an amazing job explaining everything we need to know about financial options and prices. and lead me to buy a brand new kia seltos thank you Ms. Ester..
Chris Adrian
Ms. Ester is very engaging and helpful.
Abba Babarin
Ester was very fluent and very helpful for helping me pick my first car. She was very knowledgeable and friendly and she helped awnser any questions I had. Thank you very much Ester. 🙂
Doom Guy
Bobbie has got to be the most down to earth, relatable, and personable salesperson I have ever dealt with. There was no BS and no upselling. We told her what we wanted, and she told us exactly what the real availability was and got us into a car that fit all of our needs in a timely manner despite the global shortage. She is a people person, and the best salesperson I've ever dealt with. Financing options and prices at Kia are unbeatable.
Bobbie was a pleasure to deal with and very informative.
I'm extremely pleased with this dealership. Spencer and Bobbie handled the sales and financial side of business with professionalism and a level of customer care that you can only find in a small city/town. For my service requirements, Blake provided me with support that went way beyond the norm. Overall, I'm extremely happy that I decided to purchase a Kia from Cold Lake and I feel that the Kia staff were honest and genuine. I highly recommend this dealer.
The garage and parts staff are awesome. Rodney and Blake are very friendly, helpful and courteous. Always ready to assist with your vehicle or RV. But the best part is the four legged staff members. The dogs give Cold Lake Kia the comfortable feeling of dealing with a family, not a business.
RAVE- shout out to Cold Lake Kia \Spencer Ferguson and his staff . Had the opportunity to deal with him and must say he is a very standup honest guy, he truly has great business ethics and runs a top notch business - they are Kia dealership as well as have a great line of travel trailers and yes they sell used too ! to all my friends and family I would definitely recommend giving him a chance to earn your business and look after you ! Being a businessman of 30 yrs i can tell you Spencer has a large staff and the vehicles to make your shopping easy !!!
Good job ester !!!
Just wanted to give a shout out to the manager Mallory as well as the owner, which I think was Spencer. Little back story I was having issues with my AC on my brand new vehicle. Each year I would have to come in and have them look at it because it wasn’t working the way it should. I was told I should call this 1-800 number and generate a complaint because every time I brought it in they couldn’t find the issue. Well when it happened again this year I was getting quite frustrated. Eventually my warranty would run out and this would be an issue that would be a reoccurring cost to me. I felt horrible that my vehicle was purchased under old ownership and that they had to take this on but Spencer and Mallory exceeded my expectations and made sure to find the issue and have my vehicle booked in for it to be resolved. Thank you so much for taking the time to resolve this.
Ms.Ester did an amazing job explaining everything we need to know about financial options and prices. and lead me to buy a brand new kia seltos thank you Ms. Ester..
Ms. Ester is very engaging and helpful.
Ester was very fluent and very helpful for helping me pick my first car. She was very knowledgeable and friendly and she helped awnser any questions I had. Thank you very much Ester. 🙂